EISF Projects & Membership Officer

Role purpose

The role is responsible for tracking, maintaining and enhancing EISF member engagement. The primary function being to develop and manage the member services component of EISF, including face to face events such as bi-annual forums, workshops and ad-hoc round-tables and virtual events such as webinars, teleconferences, podcasts and maintenance of the EISF on-line chat facility for information sharing.

The position also provides support to the EISF Executive Director and the Research Advisor to enhance EISF’s performance as a centre of excellence for security risk management in the aid sector.

Role Context

EISF is an NGO network for security focal points and global centre of excellence for humanitarian security risk management. The forum currently represents over 100 aid agencies operating internationally. EISF emerged in 2006 as an independent NGO network, facilitating collaboration and information exchange on security-risk management in the aid sector at the strategic, systematic and policy level. Over the past 13 years, the Forum has established itself as a reference point for applied practice, collective knowledge and current challenges in security-risk management.

Recognising that humanitarian agencies need to develop expertise in security-risk management in order to enable aid to be delivered effectively in unpredictable operating environments, EISF’s vision is to be the global reference point for aid agencies on this topic. The primary objective is to enhance the security of aid workers, by strengthening integrated security-risk management approaches, allowing increased and sustainable access to populations in need. In this way, good security-risk management should facilitate the improved impact of humanitarian assistance.

EISF works directly with a growing number (currently 102) humanitarian agencies, reaching more than 90,000 aid workers globally. The EISF Secretariat and Steering Group also engage and collaborate with a wide range of actors, including institutional donors, researchers, UN agencies and NGO platforms, in order to promote and enhance risk management in humanitarian assistance. EISF achieves its goals in part by maximising available resources and cooperating closely with a wide range of actors.

EISF is supported by its membership and is funded by the Swiss, US and UK governments. The Forum is not a registered organisation, but an independently-run entity, currently hosted by Christian Aid.

For more information please visit www.eisf.eu.

Person specification


  • Degree or equivalent qualification in relevant field or equivalent professional experience plus relevant work experience.
  • Experience of organising events.
  • IT-literate, able to grasp website content management systems, lead on virtual events and support social media communications.
  • Strong communications skills (both written and verbal) and the ability to tailor communications to different audiences with a proven ability to build relationships from a distance with a wide range of stakeholders.
  • Good project management skills (including budget planning) and experience of working within budget constraints.
  • Self-starter and innovative thinker, able to work on own initiative and manage a complex workload.
  • Sound knowledge of humanitarian issues and global contextual understanding.
  • Familiarity with humanitarian security risk management related issues.
  • Excellent teamwork, interpersonal and relationship-building ability.
  • Ability to handle confidential information.
  • Willingness to learn and to travel for a minimum of eight weeks per year.
  • Excellent written and spoken English.


  • Working knowledge of other European languages.

IT Competency Required

  •  Intermediate

Key Responsibilities

1. Project Management: EISF membership services are managed and EISF member events organised. Tasks include:

  • Organise the EISF bi-annual Security Management forums in Spring and Autumn, including identifying sessions, organising speakers, etc and ensuring logistics and administration for the events are in place.
  • Organise workshops, ad-hoc seminars and exhibitions as required throughout the year.
  • Organise virtual events such as webinars and podcasts, and manage on-line content.
  • Coordinate ad-hoc support to the EISF membership e.g. teleconferences and interest groups on specific topics and / or contexts.
  • Manage the EISF on-line chat facility, including ensuring participants are kept up-dated and channels are added / functioning as required.
  • Respond to EISF Member, Network and Public enquiries on membership, events, website services and other areas as required.

2. Member Engagement: ensure EISF maintains up-to-date records and understands levels of member engagement.

  • Maintain and improve a database system for membership, including contact details, attendance at events and records of other types of engagement.
  • Monitor level of engagement of members and takes action if required.
  • Welcome new members (and contact points) to ensure they are aware of who EISF is, what EISF does and how EISF can support them.
  • Ensure member priorities are incorporated into EISF planning.
  • Provide input on membership events and engagement for donor and member reports.

3. Secretariat support / administration

  • Complete monthly progress reports.
  • Input into EISF strategic and operational planning, including project design.
  • Assist with consultant and staff recruitment processes.
  • Support the Research Advisor in the production of papers and alerts, if required.
  • Assist with other logistic and administration functions as required

Relationships: External

EISF member organisations, sector experts and the broader EISF network, EISF service providers e.g. event venues, on-line service providers, humanitarian training organisations and other NGO coordination mechanisms.

Relationships: Internal

EISF Secretariat, EISF Steering Group, EISF Members, relevant Christian Aid staff

Other Details

  • Fixed term contract for 12 months with possibility of extension
  • Full time – working 35 hours per week
  • Salary: £31,053 per annum
  • Location: Waterloo, London, UK
  • Expected Travel per annum – 40 days
  • People Management –occasional intern/volunteer

To Apply for this Role

To apply for this post please send your CV and cover letter to the EISF Administrator, Justina Amenu (eisf-admin@eisf.eu) highlighting:

  • Your suitability for the role and interest in joining EISF
  • Relevant experience of supporting member organisations and / or event management
  • Your understanding of the security risk management challenges faced by humanitarian agencies
  • How you see this role fitting into your future career plans

As this post is UK-based, non-EU nationals will require current and valid permission to work in the UK.

Closing date:                   Sunday 26th May 2019

For further details:          see http://www.eisf.eu/about or contact eisf-admin@eisf.eu